Customer Reviews

See What Our Customers Say

Do not just take our word for it. Read reviews from real customers who have experienced the ProAuto difference. We are proud of our reputation and work hard to maintain it.

4.9

557 reviews

5
78%
4
15%
3
5%
2
1%
1
1%

Recent Customer Reviews

Here is what customers are saying about their experience with ProAuto Repair & Service.

MT

Michael Thompson

Mechanicville, NY

Best auto shop I've ever been to! They fixed my transmission issue that two other shops couldn't diagnose. Fair prices and honest service. I won't go anywhere else.

Transmission RepairDecember 2025
SJ

Sarah Johnson

Saratoga Springs, NY

I've been bringing my cars here for 10 years. Always reliable, always fair. They treat you like family and explain everything clearly. Never try to upsell unnecessary services.

Regular MaintenanceNovember 2025
DM

David Martinez

Albany, NY

Quick oil change and they noticed a worn serpentine belt before it failed. Saved me from a breakdown on the highway! That's the kind of attention to detail that keeps me coming back.

Oil ChangeDecember 2025
JW

Jennifer Wilson

Clifton Park, NY

My check engine light came on and I was worried about a big repair bill. They diagnosed it quickly and it was just a sensor - much less than I expected. Honest and trustworthy!

Engine DiagnosticsNovember 2025
RG

Robert Garcia

Troy, NY

These guys are the real deal. Fixed my AC when the dealer wanted to charge me double. Quality work at fair prices. Highly recommend!

AC RepairOctober 2025
EB

Emily Brown

Ballston Spa, NY

Great service overall. Had to wait a bit longer than expected but they were dealing with an emergency. They kept me informed and the work was excellent.

Brake ServiceOctober 2025
JA

James Anderson

Mechanicville, NY

Third generation of my family using ProAuto. My grandfather started coming here in the 90s! That says everything about their quality and integrity.

Regular MaintenanceSeptember 2025
MR

Maria Rodriguez

Latham, NY

As a single mom, I always worried about being taken advantage of at auto shops. Not here. They explain everything, show me the parts, and never pressure me.

Tire ServiceSeptember 2025
CL

Christopher Lee

Saratoga Springs, NY

Brought in my classic Mustang for some work. They treated it with the care it deserves. Knowledgeable about older vehicles which is rare these days.

Classic Car ServiceAugust 2025
AT

Amanda Taylor

Cohoes, NY

Shuttle service was a lifesaver! Dropped off my car and they took me to work. Picked me up when it was done. Such great customer service.

Engine RepairAugust 2025
DW

Daniel White

Waterford, NY

Fair pricing, excellent work, and they stand behind their repairs. Had a minor issue after a repair and they fixed it immediately, no questions asked.

Suspension WorkJuly 2025
MC

Michelle Clark

Schenectady, NY

My hybrid needed service and most shops won't touch them. ProAuto has certified hybrid technicians and did a great job. So glad I found them!

Hybrid ServiceJuly 2025
98%

Would Recommend

Our customers love us and refer friends and family

4.9

Average Rating

Consistently high ratings across all platforms

500+

Total Reviews

Real reviews from verified customers

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